What Does a Sales Administrator Do?

A Sales Administrator supports the sales team by handling administrative tasks, allowing them to concentrate on client service and business development.

They assist with responding to customer inquiries, tracking inventory levels, processing deliveries, managing invoicing, and maintaining company records, databases, and sales reporting systems.

Sales Administrator Responsibilities

  • Communicate with customers via phone or email to address inquiries or obtain missing information.
  • Verify orders, including customers’ personal information and payment details.
  • Receive and process purchase orders.
  • Issue and track invoices for sales transactions.
  • Coordinate deliveries with customers to ensure timely service.
  • Monitor inventory levels to keep the sales team informed about stock availability.
  • Maintain and update records for sales and customer data.
  • Compile and manage monthly sales reports.
  • Forward customer feedback to relevant departments.
  • Optimize sales processes and systems to enhance efficiency.
  • Assist the sales department with additional administrative tasks or special projects as needed.

Sales Administrator Qualifications

  • Associate’s degree, high school diploma, or equivalent.
  • At least one year of experience in sales administration within a related industry.
  • Familiarity with industry-specific sales and CRM software.
  • Proven expertise in generating and managing sales reports.
  • Outstanding skills in interpersonal communication and customer service.

SALES and MARKETING ROLES WE FILL

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  • Marketing Manager
  • Product Marketing Manager
  • Sales Development Rep
  • Sales Director
  • Sales Operations Manager
  • Territory Sales Representative
  • Territory Manager