What Does a Benefits Manager Do?

A Benefits Manager is in charge of administering and supervising employee benefits programs within an organization. Their duties include creating, implementing, and managing health insurance, retirement plans, and paid leave policies for employees.

This role involves collaborating with the human resources department to ensure accurate data collection, refine existing benefits offerings, and develop new programs in compliance with organizational policies and regulations. Benefits Managers also interact with external partners, devise programs to support employee well-being, and address any concerns or issues related to the benefits programs.

Benefits Manager Responsibilities

  • Administer group benefits programs such as health, dental, vision, life insurance, and retirement plans.
  • Oversee the benefits team and manage relationships with service providers.
  • Supervise the benefits budget, including forecasting and managing invoices.
  • Direct the annual open enrollment process, including communication and administration.
  • Optimize benefits operations, systems, and procedures.
  • Develop and implement benefits communication strategies, including onboarding materials and annual enrollment updates.
  • Assess and compare the company’s benefits offerings against industry standards.
  • Support the annual benefits renewal process and handle vendor negotiations.

Benefits Manager Qualifications

  • Extensive knowledge of employee benefits, such as health, retirement, and insurance.
  • Bachelor’s degree in human resources, business administration, or a related discipline.
  • Experience in managing benefits programs and leading teams.
  • Proficient in HRIS software and Microsoft Office Suite.
  • Skilled in negotiating with vendors and managing contracts.
  • Excellent analytical, communication, and interpersonal skills.
  • Professional certifications like CEBS or CBP are beneficial.
  • Strong organizational and problem-solving capabilities.
  • Demonstrates leadership and adaptability in a dynamic benefits environment.
  • Awareness of applicable regulations, such as the ACA.

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