What Does a Employee Relations Manager Do?

An Employee Relations Manager is dedicated to improving interaction and rapport between employees and the organization, as well as addressing and resolving workplace disputes. They design and facilitate workshops and lead orientation sessions for new hires and trainees. Their main objective is to promote a constructive and healthy relationship between the company’s leadership and its workforce.

Key duties of an Employee Relations Manager involve strengthening the professional connection between staff and management. They provide technical assistance for employee programs, develop and conduct orientation and training sessions, and handle employee issues with promptness and professionalism.

Employee Relations Manager Responsibilities

  • Enhance employee engagement through targeted programs and initiatives.
  • Develop, revise, and implement employee relations policies in compliance with legal standards.
  • Mediate and resolve disputes and grievances among employees and teams.
  • Perform impartial investigations, offer counseling, and address performance issues.
  • Review employee relations metrics and consult with legal experts when necessary.
  • Ensure adherence to employment laws and regulations.
  • Determine training needs and manage confidential documentation.

Employee Relations Manager Qualifications

  • Bachelor’s degree in human resources, business management, or a similar field (Master’s degree is preferred).
  • Experience in HR or employee relations with a strong grasp of labor regulations.
  • Exceptional communication, problem-solving, and conflict management skills.
  • Proficient in conducting investigations and implementing HR best practices.
  • Expertise in HR software and Microsoft Office Suite.
  • Additional professional certifications (e.g., PHR, SPHR, SHRM-CP) are advantagous.

SALES and MARKETING ROLES WE FILL

  • Account Manager
  • Account Executive
  • Business Analyst
  • Content Marketing
  • Data Analyst
  • Digital Marketing Manager
  • Email Marketing Manager
  • Inside Sales Representative
  • Marketing Director
  • Marketing Manager
  • Product Marketing Manager
  • Sales Development Rep
  • Sales Director
  • Sales Operations Manager
  • Territory Sales Representative
  • Territory Manager